Sometimes it feels like your organization is more about keeping things running than actually moving forward. Processes grow organically, systems pile up, people invent creative workarounds… and before you know it, the way of working turns into a patchwork. Some parts do their job, others pinch or take up unnecessary time.
The Opportunity Scan is our way of mapping out that entire playing field. Without judgment, without thick reports full of jargon, but with an open look at how things are really going and where opportunities lie to work smarter, faster, and better.
During such a scan, we dive deep into how your organization actually works, from daily routines to the exceptions everyone knows. It’s not a quick audit, but a thorough introduction to your people, processes, and resources.
We first go through the available documentation, systems, and methods. Then we talk to the people who work with them every day: end users, managers, planners, leadership. These conversations can take place on-site or online, and are meant to understand what’s really going on, not just what’s written on paper.
By combining preparation, observation, and interviews, we get a clear picture of:
- how processes currently run,
- where the strengths are,
- where bottlenecks appear,
- and where opportunities for improvement can be found.
What we map out
- Current ways of working – processes, procedures, and exceptions
- Tools – software, documents, databases, and other resources
- Technical setup – functions and workflows of the systems in use
- Strengths and weaknesses – what works well, what takes unnecessary time or effort
- Impact and lead times – frequency, duration, and effect of processes
- Improvement ideas – suggestions coming from within the organization itself
- Collaboration and communication – internally and with clients, partners, or volunteers
What happens after the scan
We translate all insights into a clear story. Where needed, we align with the project team to ensure conclusions and context are correct. The result: an overview ready to serve as the foundation for what comes next.
This includes:
• a clear scope of work with phases,
• an indicative timeline,
• and a business case with budget estimates and ROI calculations.
This way, the Opportunity Scan provides a clear starting point for any change whether small and focused, or large and strategic.
Facing a maze of processes and tools?
With an Opportunity Scan, you’ll gain clear insight into what works, what doesn’t, and where the opportunities lie.