Industrial cleaning specialist for over 30 years
Active in port-based chemical companies
+400 highly trained, certified employees
Fleet of 130 industrial vehicles and specific cleaning equipment
3 offices in Belgium and the Netherlands
A company scaling up at full throttle implies new products and services, new wishes and needs from customers, and new ways of working. All those novelties, however, will wreak havoc on an ERP system that you can’t customize and which can’t further digitize or automate existing processes.
HCI’s ERP software—as is the case in many companies—was not designed to be constantly modified and expanded upon. They had to relegate their old software to the trash heap and start looking out for something new.
And they found it. The Salesforce platform HCI is now using is a solution that was actually designed to keep evolving along with their business. It also enables HCI to modify or add on functionalities to actually help the company get ahead, rather than stymieing it at every turn.
The software being so pig-headed, many processes just forwent the ERP system entirely. People just want solutions, don’t they? The piles of separate Excel files—to take care of all sorts of things the ERP system couldn’t deal with—grew bigger every day. Duplication of effort, unreliable reporting, a lack of overview and control, and, as a result, frustrations galore.
Today, everything’s in a single integrated platform. No more cluttered desktops, no more excess directories, no more fuss. All data is now only inputted once and it’s always correct and up to date. Now, if you want to know about the current state of affairs, there’s only one place to look.
One of the core tasks of HCI’s ERP system was the work schedule. Correctly scheduling the right certified people and tested vehicles and specialized equipment for all the different assignments. But the software was missing important information, such as equipment availability and personnel qualifications, in order to correctly determine who and what to deploy for which job. A part of that data was always tucked away in other systems or in a separate Excel sheet, as mentioned above. Tricky.
But ever since all information (yes, all of it) is stored in a single integrated solution, it’s the software that searches and combines all the parameters. Auto-match and auto-plan. The schedulers now receive scheduling prompts. All they have to do is confirm them. No more endless searching and swearing under their breath. Now, there’s finally time to optimize the schedule, take into account specific demands, or anticipate temporary peaks.
In addition to scheduling, the new integrated software also flawlessly handles administration. It compares the hours worked to the applicable collective bargaining agreements and the employees’ or freelancers’ contracts. It calculates the actual compensation that is to be paid out. That data is then immediately transferred to the social secretariat.
The invoicing department now also receives a clear overview of all work done, taking into account the applicable contracts and price agreements, so they can invoice efficiently, correctly, and quickly. And we haven’t even mentioned how many hours of work the company has saved.
Sparklink’s smart, integrated, customizable tools didn’t just solve HCI’s problems. They ensure its entire business process runs like clockwork and is easily surveyable and cost-effective. Also, the tools can be modified at any time to keep growing with the company. Sans growing pains.
At Sparklink we are looking for a project manager who is as interested as we are in making work more productive, more fun, simpler, and easier for our clients.
We are looking for a software engineer who wants to help build smart business applications and who enjoys nothing more than making work easier for our customers.
We are looking for a business analyst who is both analytical and commercially minded.
People that have a passion for new technology and that want to help us reshape how work is done can always send their CV to email@example.com